You can find each restaurant's contact details including phone numbers and email addresses on their individual location page – https://www.iguanas.co.uk/restaurants/

You can find all of the latest information about each restaurant on their individual location page – https://www.iguanas.co.uk/restaurants/ Sometimes our restaurants may need to amend their opening hours due to local events or unexpected circumstances. If you are planning to visit and want to confirm opening hours please get in touch with the restaurant directly.

Bookings can be made via our homepage - https://www.iguanas.co.uk/ Where you can select the location, date, time, party size, and menu that you require

To discuss an existing booking, please contact the restaurant directly with contact information found on the individual restaurant location page - https://www.iguanas.co.uk/restaurants/

Bookings can be cancelled via the confirmation email you received when you made the booking. Alternatively, you can reach out to the restaurant directly to let them know, all contact details can be found here - https://www.iguanas.co.uk/restaurants/

To book for groups of 20+ you can book via our homepage - https://www.iguanas.co.uk/ and your enquiry will be sent to the restaurant to confirm within 48 hours

We will sometimes require a pre-order, particularly for larger party bookings. If one is required your lead booker will be informed via their booking confirmation, and will receive a further email as soon as pre-orders are open.

We are unable to take bookings specifically for outdoor tables due to unpredictable weather. If you would prefer to be seated outside you can include this request in your booking notes and our team will do their best to accommodate you

We accept both contactless and card payments. However, we do not accept Amex

All of our restaurant accept cash, except from Las Iguanas at London O2 which cannot accept cash, as it's a cashless restaurant.

Service charge is added to your bill, and is at your discretion. If you would like to remove this, you can talk to a friendly member of our team who will be happy to support you in this. Service charge payments collected by the company, whether by credit card, debit card, or payment via our digital platforms (collectively referred to as “tronc”) are distributed in full to our employees without deduction.

Full allergen information can be found on our online menus, where you can filter dishes by specific allergies and dietary requirements, or scroll to the bottom of the page to download a full allergens PDF. For more specific requirements, please contact the restaurant before your visit or speak to your host on arrival. Our team will be happy to let you know which dishes can be adapted to accommodate your requirements.

We use Chicken sourced through our approved supply chain, which is Halal-certified. You can learn more about our standards in our Food Policy

In the majority of our restaurants, cocktails & mocktails are 2FOE£12 all day, every day, all year long, including bank holidays. When you buy one, you get the same one free. This offer is not valid between 7pm-9pm on Friday and Saturday. Happy Hour is not available in Scotland or in our Center Parcs restaurants, or Scotland locations but cocktails start from £7.

All of our restaurants allow under 18s, although some locations are unable to accommodate minors later in the evening due to licensing – please check directly with your local restaurant (https://www.iguanas.co.uk/restaurants/). We cannot accept under-18's as part of Bottomless Brunch or Boozy Brunch bookings.

Choose a main course and enjoy with unlimited cocktails, mocktails, beer, bubbles & spirits for 2 hours. You can view the menu here - https://www.iguanas.co.uk/our-menu/food-menu/?mguid=655a2d5b-2716-44fe-9d75-da4508094d36

Yes, the entire party must take part in the Bottomless Brunch package.

Yes, we offer a mocktail and soft drink version of our Bottomless Brunch on request. This is available at a lower price from £29.95. Just let your server know on arrival. This can be booked as normal 'Bottomless Brunch' and the restaurant team will be able to offer mocktails upon arrival to the restaurant if requested.

The entire Bottomless Brunch party must be 18 or over, even if the under 18s are not looking to participate in the Bottomless Brunch

Due to Scottish licensing laws, unlimited drinks are unavailable in our Glasgow, Edinburgh, and Livingston restaurants. You can instead book a Boozy Brunch & enjoy two courses with five selected drinks for 90 minutes. You can view the menu on the indiviudal location pages of our Scotland restaurants found here - https://www.iguanas.co.uk/restaurants/

You can upgrade you Bottomless Brunch main to anything from the Main Menu for just £5.50 - This does not need to be booked in advance, or completed by everyone on the table

Our Bottomless Brunch is available everyday,

Bottomless Brunch must be pre-booked via our website. You can select 'Bottomless Brunch' after inputting your chosen location, date, time, and party size.

Our Bottomless Brunch is 2 hours long

Yes! Our Student Bottomless Brunch is available every Wednesday at a discounted price of £28.95 with a valid student ID.

Yes, we accept Blue Light discount.You must have a code from Blue Light to redeeem. You will receive 20% off food from the Main Menu Sunday-Thursday. This cannot be used in conjunction with any other offer or discount.

Yes, when you show us a valid student card you will receive 25% off food and drink from the Main Menu Sunday-Thursday (except in Scotland where the discount applies to food only). These offers cannot be used in conjunction with any other offer, discount or Set Menu (including; Bottomless Brunch, Bottomless Tapas, or Lunch). More information can be found here - https://www.iguanas.co.uk/students/

All NHS workers get 50% off collection orders. Call your local restaurant or just pop in to redeem your discount & collect your order. More information can be found here - https://www.iguanas.co.uk/delivery/

Yes! We offer 20% off food and drink Sunday-Thursday, when you show your most recent retail/hospitality payslip or other evidence of industry employment. More information available here - https://www.iguanas.co.uk/industry-discount/

Offers, discounts and vouchers will not be available to be redeemed against any of our existing packages such as; Bottomless Brunch, Bottomless Tapas, or Lunch Menu, unless otherwise stated in the offer T&Cs

Giftcards can be redeemed against the bill, despite ordering from a Set Menu or using an offer. Giftcards are viewed as a payment method rather than another offer, so these can be used in conjunction.

Please email [email protected] and include details of the refund amount, time and date of your visit as well as some details on the circumstances around the missing refund. Our team will assist you with this as quickly as possible.

Refunds can take up to 10 working days to pass through your bank into your account once they have been processed by our teams

If you're signed up to our mailing list and we know when your birthday is, you'll receive a special treat via email. If you want to check we have your birthday, just click on the link at the bottom of any of our emails where it says 'You can update your profile and change your restaurant here.

You will receive your birthday voucher 7 days before your birthday, therefore you need to have signed up to our mailing list before this point in order to receive a birthday email.

Our restaurant team love helping you celebrate your special occasions! Get in touch with the team directly with the contact details here - https://www.iguanas.co.uk/restaurants/ and they will be happy to dicuss what you're able to organise

You can find all of our currently available opportunities on our career page - https://harri.com/LasIguanas

We only supply reference requests for employers that need to carry out enhanced checks, such are government roles, airside services, emergency services, care or education sector, for these requests, please email [email protected]. For all other references/confirmation of employment, this can be provided by the candidate via their P45.

The My Iguanas app can be downloaded via the App Store or Google Play Store. You can find out more information here - https://www.iguanas.co.uk/app/

You must be over 18 to download and register for the My Iguanas app

Your membership can run online too, visit the website here - https://perks.iguanas.co.uk/

You can find your latest perks in the ‘Perks’ section of your app or on your online account. If you have push notifications enabled, we'll also let you know when you have something new incoming.

Make sure you show your digital My Iguanas card or your My Iguanas code to a team member at the beginning of your visit and activate the offer you want to redeem on your account. Your activated offer will be applied to your bill. Any of our restaurant team members will be happy to help you navigate the app and any perks if you ask

We can only scan one My Iguanas code and therefore only redeem one perk per table

Unfortunately, you can’t use a perk if you are using Order & Pay. You can only redeem a perk if you have an open bill and are using your phone to add to it as you go, please ask your server to apply your perk before you pay at the end of your meal.

Our focus is personalising your perks and offers based on how you use My Iguanas app when you visit, so there are no points associated with your account

You can cancel your membership anytime by clicking ‘Delete my account’ on both the app and your online account. Please bear in mind this only deletes your membership to the Latin Perks scheme. Deleting your account means you will no longer be able to access your membership and any perks that have been awarded to you will be lost. You are welcome to rejoin at any time, but we will not be able to add any previous perks awarded to you on your new account.

Please email us at [email protected] and we can re-add the perk for you.

Please try logging out of your account in the Settings tab, and logging back in. If this doesn't work, email us at [email protected] and we can re-add the perk for you.

Email us at [email protected] and we can trigger the confirmation email to you or manually activate the account for you.

Some of our perks are available for a limited time only, or a selected number of days after being added to your account. Please read the terms and conditions of your perks when you receive them so that you don't miss out on using them before they expire! If you believe a perk has not expired but still disappeared from your account, please email [email protected] and we can investigate re-assigning the perk for you.

We can't add a transaction to your My Iguanas card after the visit, so make sure you remember to show it to your server when you're at Las Iguanas to not miss out on extra perks.

Yes! We sell giftcards through our online shop here - https://shop.iguanas.co.uk/

You can order Las Iguanas for delivery via Just Eat, Uber Eats of Deliveroo straight through through these sites. Or you can find out more on our website here - https://www.iguanas.co.uk/delivery/

Our restaurants are available to click and collect your favourite dishes through our Delivery website page - https://www.iguanas.co.uk/delivery/ or contacting the restaurant directly with contact information found here - https://www.iguanas.co.uk/restaurants/

If you have ordered via a delivery platform, please use the help feature on this platform to make them aware of the issue with your order. If you have collected a Click and Collect order and found an issue with your order, please contact our Guest Team on [email protected] and they will investigate this issue for you

You can contact our restaurants with the email or phone number information found on their individual location pages here - https://www.iguanas.co.uk/restaurants/