Bottomless Brunch

FAQs

Restaurant Details

How do I contact a restaurant?

What are your restaurant's opening times?

Bookings

How do I make a booking?

How do I make an enquiry about an existing booking?

How do I cancel my booking?

How do I enquire about a group booking?

Do I need to pre-order?

Can I book a table outdoors?

Payments

How do I make a booking?

Which forms of card payment do you accept?

Do you accept cash?

Do you implement a service charge?

Food & Allergens

Can you accommodate for allergies?

Is your food Halal?

Drinks

When is Happy Hour?

Do you have to be over 18 to visit Las Iguanas?

Bottomless brunch

What's included in Bottomless Brunch?

Does the whole table need to participate in Bottomless Brunch?

Do you offer a non-alcoholic Bottomless Brunch?

Can under 18s join Bottomless Brunch?

Is Bottomless Brunch available in Scotland?

Can I upgrade my Bottomless Brunch?

When is Bottomless Brunch available to book?

Do I need to pre-book Bottomless Brunch?

How long is Bottomless Brunch?

Do you offer a Student Bottomless Brunch?

BOTTOMLESS TAPAS

When is Bottomless Tapas available?

How many tapas dishes can be ordered at a time?

Is there a Bottomless Drinks upgrade available?

Do you have to pre-book Bottomless Tapas?

OFFERS & DISCOUNTS

Do you offer Blue Light discount?

Do you offer student discount?

Do you offer an NHS discount?

Do you offer an industry discount for other people working in hospitality and retail?

Can I use my discount, offer, or voucher on a Set Menu (Bottomless Brunch, Bottomless Tapas, or Lunch)?

Can I use a giftcard in conjunction with a Set Menu (Bottomless Brunch, Bottomless Tapas or Lunch)

REFUNDS

Who do I contact if I have been charged incorrectly and require a refund?

How long do refunds take?

BIRTHDAYS & CELEBRATIONS

Do you do anything special for birthdays?

When will I receive my birthday email?

Can we decorate our table for a celebration? Will the restaurant be able to do anything to help us celebrate?

CAREERS AT LAS IGUANAS

Can I apply for a job at Las Iguanas?

Who do I contact regarding references?

MY IGUANAS APP

How to download the My Iguanas app?

Are there age restricitions on downloading the app?

Can I still join the club if I don't want to download the app?

How can I see my perks?

How do I redeem a perk?

Can more than one perk be used per table?

How do I use my perks if I'm using Order & Pay?

Do I earn points when scanning My Iguanas card?

How do I cancel my membership to the perks scheme?

What do I do if I accidently activate a perk?

I haven't received the welcome perk when I downloaded the app, what do I do?

I haven't received a confirmation email after downloading the My Iguanas aoo?

What do I do if a perk has disappeared from my app?

I forgot to scan my card, can I log the purchase on my app afterwards?

GIFTCARDS

Can I purchase a Las Iguanas gift-card?

DELIVERY & COLLECTION

Can I order Las Iguanas for delivery?

Can I collect food for takeaway from my local Las Iguanas?

What do I do if there is an issue with my order?

How do I contact the restaurant regarding my order?