Is to bring delicious and authentic Latin American food and drink to our guests and serve it in an environment which evokes the very best of Latin Life.

We’re proud of our fresh food and quality ingredients and we work hard to ensure that everything comes from the best possible source and is GM free. We’ve been with some of our suppliers for many years and are proud to support companies based in South America like our coffee supplier, Ipanema, who are Rainforest Alliance certified, and our cachaça partners, Magnifica, who grow our sugar cane without chemicals and mix it with just natural spring water on the farm during distillation.

We take the same care of our teams and provide training and development investment way above the industry standard. Find out more from our latest Investors in People report.
www.investorsinpeople.co.uk

We are very proud of the commitment of all our restaurant staff in providing a high level of customer service. Accordingly all our staff have always been paid at or above the minimum wage before any tips they may directly receive.

Where you pay a discretionary tip when dining, approximately 3% of the servers sales (4.4% in London) are shared with the restaurant staff including incentives, investment in enriched training [see our latest Investors In People report here] and to pay individuals in our bar and kitchens more than minimum wage to reflect the fact they have contributed to the good service you have received but do not directly receive a tip from you.

We are proud of our restaurants and we take care to keep them clean and safe for our guests and our team members. We have scored consistently highly on the new Local Council Scores on the Doors initiative which gives an ‘up front food hygiene rating’ available to anyone on the internet. www.scoresonthedoors.org.uk

The system lets you make informed choices about where to eat. The scores related to the overall food safety standards found at the last food hygiene inspection carried out by the Local Authority. Awards given vary from council to council and not all councils are taking part yet.

All of our latest available scores (out of 5 or equivalent) are:

• Gunwharf Quays, Portsmouth
• Liverpool
• Nottingham
• Leeds
• Brighton
• London Royal Festival Hall
• Bath
• Bristol Clifton
• Lakeside
• Birmingham
• Bristol Harbourside
• Milton Keynes
• Leicester
• Oxford
• Reading
• Sheffield